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All orders placed with Intellectual Technology Limited (ITL) constitutes the acknowledgment and acceptance of all conditions listed below.
ITL's SHOPPING CART POLICIES - Updated 27 August 2009
PAYMENT OPTIONS
We accept PayPal only ( Visa/Master Card, American Express and Discover Card )
Paypal - Simply select the Paypal payment method to complete the order online. The shopping cart will bring you to the Paypal payment page once you have completed entering your billing details and shipping details on the checkout page. In the Paypal page you can use your credit card (Visa or MasterCard), American Express Cards and Discover cards or balance in your paypal account or bank account transfer (E-Check) to complete the payment. Please note, orders paid via Paypal using E-Check will not be processed until the E-Check is cleared.
We can only ship the order to the address we receive with your Paypal notices. To ensure prompt delivery, please have your paypal account verified and preferably to have your shipping address confirmed before payment. Delivery to the Unconfirmed shipping address may be subject to delay. For all credit card orders, charge card orders or debit card orders, there is no service surcharge.
ORDER PROCESSING
All complete, ready-to-ship, verified, and approved orders will be shipped within 5 ~ 10 business days. Email notifications will confirm and advise you the status of your order. Our Automated Order Status Site will allow you to check the status of your order once it has been processed.
CANCELLATIONS
Once an item has shipped, cancellation will not be permitted. If an item has not shipped, requests to cancel your order can be accepted by calling customer support at (852) 28019610 or by emailing us via the contact-us form.
CONTACT US
If you have a question about a product or your order, please contact our staff by sending an e-mail, using the contact us form, calling, or writing to us at the address below. We will do our best to respond to your inquiry within 24-48 hours.
E-mail: sales@itlgreenpower.com
Phone: (852) 28019610
Address:
Intellectual Technology Limited
11th Floor, AXA Centre, 151 Gloucester Road, Hong Kong |
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